(859) 303-4040 - Info@IASBG.com - 343 Waller Ave. #305 Lexington, KY 40504

Open Positions Available

Care Assistant

Job Code: Direct Support
Hours: Flexible with advance communication of availability
Reports to: Office Management and/or Heather Ridenour, Human Resource Manager

Independence Assistance is committed to helping individuals and families maintain their independence and quality of life by providing personal and home assistance services ranging from transportation, housekeeping, shopping, meal planning and preparation, assistance with self-administration of medication and more.

Job Purpose:

As a Care Assistant, you will be responsible for supporting individuals in their home to attain personal outcomes and desires by establishing a positive and respectful relationship with each individual served.

Essential Functions include but are not limited to:

  1. 1)  Assisting with activities of daily living for the client which may include:

    • Ambulation

    • Medication reminders

    • Personal Care (feeding, grooming, toileting, etc.)

    • Bathing assistance

    • Dressing assistance

    • Transportation and/or transportation arrangements

    • Toileting

    • Housekeeping, including sweeping, mopping, vacuuming, dusting, cleaning toilets, sinks, tubs/showers, etc.

    • Laundry

    • Shopping and errands

    • Meal preparation, cooking, and cleanup

    • Feeding

    • Pet care

    • Social stimulation and emotional support

    • Monitor the safety and well-being of the client

  2. 2)  Assist with self-administration of medication(s) by reminding the client when to take medication(s) and observing to ensure the client takes the medication(s) as directed.

    Refer to (KRS 216.710(b) 1,2,3 (a,b,c) 4 for correct procedures on assisting the client with self-administration.

  3. 3)  Travel to areas of need to provide care to individuals

  4. 4)  Notify supervisor of any signs or suspicions of abuse or neglect against the client.

  5. 5)  Support individuals to maintain a safe and healthy environment

  6. 6)  Facilitate independence and choice and participation with; activities of daily living; work and productive activities;


  7. 7)  Provide care according to clients plan of care

  8. 8)  Remain knowledgeable of clients care needs and supports

  9. 9)  Follow the plan of care and tasks for support and achievements

  10. 10)  Document according to policy and procedures

  11. 11)  Operation of vehicles in accordance to company policy, local and state and federal laws

  12. 12)  Complete mandatory training as assigned

Independence Assistance retains the right to change or assign other duties to this position.

Office Support Staff

Job Code: Clerical
Reports To: Heather Ridenour, Human Resource Manager

Job Purpose:

Office Support Staff must be professional, friendly, and work well with fellow employees and clients. Exhibit excellent time management, oral and written communication skills possessing the ability to relate to all levels of staff, and complete paperwork timely, correctly and efficiently in a fast-paced environment. The Office Support Staff is responsible for operating a multi-line telephone system; to answer incoming calls and direct callers to appropriate personnel, greeting guest, maintaining office supplies, and provide general administrative support to office. This is a full-time position with minimal to no overtime required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions include but are not limited to:

  • Retrieves messages from voice mail and forwards to appropriate personnel.

  • Takes and prepares meeting minutes

  • Assists office team with tasks as needed.

  • Answers incoming telephone calls, determines purpose of call and forwards calls to appropriate


  • Takes thorough written messages and delivers messages in a timely manner.

  • Answers questions about organization and provides callers with addresses, directions and various other

    information as needed.

  • Greets persons entering establishment, determines nature of business and announces visitors to

    appropriate personnel.

  • Ensures cleanliness of lobby area

  • Receives, sorts and routes mail and deliveries to appropriate personnel.

  • Maintains fax machines, assists users, sends faxes, retrieves and routes incoming faxes as needed.

  • Runs local errands such as mailing oversized/certified envelopes or picking up/delivering documents as


  • Performs administrative support tasks such as proofreading, transcribing handwritten information,

    composing and sending simple letters, memos and fax coversheets.

  • Assists with client and staff concerns over the phone and/or in person as they are presented.

  • Orders supplies and maintains office supplies

  • Perform Care Assistant duties including Personal care, Homemaking and Escort with clients in the field as

    Independence Assistance retains the right to change or assign other duties to this position.

This site is secure and all information collected will be used for employment purposes only (i.e. social security number, driver's license, etc). Please contact Independence Assistance at 859-303-4040 for any questions or concerns.

Employee Testimonials

"Independence Assistance is a wonderful place to work. The staff are all great. They have been more than willing to help me with any situation I have come across. I get to meet new people and do the job I love."

Carol L.

"IA is a great company to work for. Everyone is so friendly and helpful. I would recommend IA for your loved ones care."

Brenda D.

"Love working here."

Pat L.

"I have worked here collectively for about a year, and have enjoyed the constant growth and evolution of the company. Always looking to be better than the day before and to serve the demographic that is in the most need. During COVID-19, the staff have been making sure that seniors are still receiving care while monitoring safety precautions and distributing PPE when needed. Great place to work!"

Kaela D.

health care, profession, people and medicine concept - happy african american female doctor or nurse over group of medics meeting at hospital
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